Last updated: August 2026
Shipping
Order preparation. We prepare orders within up to 2 business days. During launches, promotions or periods of high demand, this timeframe may be slightly longer.
Transit time. Once dispatched, estimated delivery is 3 to 5 business days for mainland Spain, the Balearic Islands, the European Union and international destinations served by DHL.
For the Canary Islands, our standard shipping service is operated by Correos Express and estimated transit time is 4 to 10 business days from dispatch.
Tracking. When your order leaves our warehouse, you will receive an email with the available tracking information.
Important: delivery times are estimates. Customs procedures, public holidays, carrier disruptions or circumstances outside our control may cause additional delays.
Shipping rates
We apply shipping rates by destination. If your order reaches the minimum shown below, shipping is free.
Mainland Spain — €5.95 · free from €95
Balearic Islands — €7.95 · free from €95
Canary Islands — €14.95 · free from €150
Portugal, France, Italy, Germany, Belgium, the Netherlands and Luxembourg — €12.95 · free from €195
Rest of the European Union: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia and Sweden — €14.95 · free from €195
United Kingdom — €19.95 · free from €225
United States — €29.95 · free from €295
Canada — €29.95 · free from €295
Japan — €34.95 · free from €350
South Korea — €34.95 · free from €350
United Arab Emirates — €29.95 · free from €295
Saudi Arabia — €29.95 · free from €295
Brazil — €34.95 · free from €400
Argentina — €34.95 · free from €400
The free-shipping minimum is calculated on the value of products in the order after discounts and before shipping charges, taxes or import charges that may apply.
Customs, taxes and import charges
Where applicable - including the United Kingdom, the Canary Islands and countries outside the European Union - customs duties, import taxes or customs-handling charges may apply.
Unless we expressly state otherwise at checkout, these charges are not included in our shipping rates and are the responsibility of the recipient.
Returns
Changed your mind? No problem. You can notify us that you wish to return an order within 14 calendar days of receiving it, without giving a reason.
Once you have notified us of the return, you must hand the parcel to the carrier without undue delay and, in any event, within the following 14 calendar days.
Return conditions
To receive a full refund, items should be kept in the same condition in which they were received:
Unworn, other than as reasonably necessary to try them on.
Unwashed, unaltered and undamaged.
With the original tags still attached.
Free from stains, makeup, perfume, odours, pet hair or other signs of use.
With the original protective bag where reasonably possible.
If an item has lost value because it was handled beyond what was reasonably necessary to establish its nature, characteristics or fit, we may reduce the refund to the extent permitted by applicable law.
For health or hygiene reasons, certain sealed products that are not suitable for return once unsealed may be excluded from the statutory withdrawal right where permitted by applicable law.
How to request a return
Email returns@wouldyouever.co with your order number and the items you want to return.
We will review your request. If it meets the return conditions, we will send you a return label and the necessary instructions.
Hand the parcel to the specified carrier. Whenever possible, we will use the same carrier that handled the original shipment.
The cost of the return is paid by the customer. To make things easier, Would You Ever arranges the return label and deducts its cost from the amount to be refunded.
If you prefer not to use our return label, contact us before sending the parcel so that we can confirm the return conditions and return address.
Return costs
The following rates apply to a standard return that can be shipped in our usual parcel format:
Mainland Spain — €6.95
Balearic Islands — €8.95
Canary Islands — €16.95
Portugal, France, Italy, Germany, Belgium, the Netherlands and Luxembourg — €19.95
Rest of the European Union — €21.95
United Kingdom — €29.95
United States — €34.95
Canada — €34.95
Japan — €36.95
South Korea — €36.95
United Arab Emirates — €29.95
Saudi Arabia — €29.95
Brazil — €36.95
Argentina — €36.95
Bulky returns. If you return several items and the volume requires a larger parcel, the standard rate above may not cover the shipment. In that case, we will tell you the actual carrier cost before issuing the label. Would You Ever does not subsidise return shipping for change-of-mind returns.
Incorrect or faulty item. If we made a mistake or the product is defective, contact us before sending anything back. We will review the case and, where applicable, cover the return costs that we are responsible for.
Refunds
We may withhold the refund until we have received the returned items or until you provide valid evidence that they have been sent back, whichever occurs first. From that point, we will issue the refund without undue delay to the same payment method used for the purchase, unless we expressly agree otherwise.
The applicable return-label cost will be deducted from the refund, except for incorrect or faulty items where Would You Ever is responsible for that cost.
Where the statutory right of withdrawal applies, the refund will also include the standard delivery charge paid on the original order. Additional costs resulting from choosing a more expensive delivery method than our standard option will not be refunded.
Once Would You Ever has issued the refund, your bank or payment provider may take up to 10 additional calendar days to show the amount in your account.
Need help?
Email help@wouldyouever.co and we will help with any questions about your order, shipping or return.