Effective Date: August 2026
Would You Ever is operated by Would You Ever Brand, S.L. ("Would You Ever", "we", "us" or "our"). We respect your privacy and are committed to handling personal data transparently, securely and in accordance with applicable data-protection law. This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, place an order, subscribe to communications, request a return or contact us.
1. Who Is Responsible for Your Data
The data controller is Would You Ever Brand, S.L., NIF B26997643, with registered office at C/ RUBEN MARICHAL LOPEZ, 16, 38004 Santa Cruz de Tenerife, Spain. The company is registered with the Mercantile Registry of Santa Cruz de Tenerife, Section 8, Sheet TF 77067, Entry 1. For privacy or customer-support matters, contact us at help@wouldyouever.co.
2. Personal Data We Collect
Depending on how you interact with us, we may collect:
Identity and contact data, including your name, email address, telephone number, shipping address and billing address.
Order and transaction data, including products purchased, order history, delivery information, returns, refunds and customer-service interactions.
Payment-related information. Payments are processed through third-party payment providers; we do not store your full payment-card details on our own systems.
Account and preference data, where applicable, including saved preferences and communication choices.
Marketing data, including whether you have subscribed to or opted out of promotional communications and, where permitted, how you interact with those communications.
Technical and usage data, such as IP address, browser and device information, approximate location derived from IP, pages viewed, interactions with the website, cookie identifiers and similar online identifiers.
Information you choose to provide when you contact us, submit a form, make a return request or otherwise communicate with us.
3. Where We Obtain Personal Data
We obtain personal data directly from you when you place an order, create an account, subscribe, contact us or submit a return request; automatically when you use the website or interact with permitted cookies and similar technologies; and, where necessary, from service providers involved in payments, fraud prevention, fulfilment, shipping, analytics or customer support.
4. How We Use Your Data and Our Legal Bases
We process personal data only where we have a lawful basis. In particular, we may use your data to:
Process, fulfil, deliver and manage orders, payments, returns and refunds, because this is necessary to perform our contract with you.
Respond to enquiries and provide customer support, because this is necessary to take steps at your request and/or perform our contract with you.
Comply with accounting, tax, consumer-protection and other legal obligations, because processing is required by law.
Protect the security and integrity of our website, prevent misuse and fraud, manage disputes and establish, exercise or defend legal claims, where necessary for our legitimate interests and/or compliance with legal obligations.
Operate, analyse and improve our website, products, operations and customer experience, based on our legitimate interests or your consent where consent is legally required.
Send marketing communications about products, launches, events or promotions where you have consented or where otherwise permitted by applicable law. You can opt out at any time.
Use non-essential cookies or similar technologies for analytics, personalisation or advertising where your consent is required.
5. Marketing Communications
If you subscribe to our mailing list or we are otherwise legally permitted to contact you, we may send you updates about products, launches, promotions, events and brand news. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting help@wouldyouever.co. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate the website and, where permitted, to understand website usage, measure performance and personalise content or advertising. Cookies that are not strictly necessary are used only in accordance with applicable consent requirements. You can accept, reject or manage non-essential cookies through the cookie controls available on the website. Please see our separate Cookie Policy for more information.
7. How We Share Personal Data
We may share personal data only where necessary with trusted service providers and other recipients, including:
E-commerce, website-hosting and technical service providers.
Payment processors and fraud-prevention providers.
Fulfilment, shipping and delivery partners.
Customer-service, email, analytics and marketing technology providers, subject to applicable consent requirements.
Professional advisers such as accountants, auditors, lawyers and insurers.
Public authorities, regulators, courts or law-enforcement bodies where disclosure is legally required.
Service providers that process personal data on our behalf are required to use it only for authorised purposes and to apply appropriate security and confidentiality measures.
8. International Data Transfers
Some service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we use a lawful transfer mechanism and appropriate safeguards required by applicable data-protection law, such as an adequacy decision, approved standard contractual clauses or another valid safeguard. You may contact us if you would like further information about the safeguards applicable to a particular transfer.
9. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes described in this Policy and for any additional period required to comply with legal, tax, accounting, consumer-protection or claims-related obligations. Order, invoice and transaction records are retained for the applicable statutory periods. Customer-service and returns information is retained for as long as reasonably necessary to resolve the matter and protect legal rights. Marketing data is retained until you unsubscribe or withdraw consent, subject to keeping a limited suppression record so that we can respect your opt-out.
10. Automated Tools and Profiling
We may use automated tools to assist with fraud detection, website analytics, audience measurement or marketing personalisation. We do not intend to make decisions that produce legal effects or similarly significant effects for you based solely on automated processing unless this is permitted by law and the required safeguards are in place.
11. When Providing Data Is Necessary
Certain information is required to process an order, take payment, arrange delivery, manage a return or comply with legal obligations. If you do not provide information marked as required, we may be unable to complete the relevant transaction or provide the requested service. Providing data for marketing or non-essential cookies is optional.
12. Your Data-Protection Rights
Subject to applicable law, you may have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data in certain circumstances.
Request restriction of processing in certain circumstances.
Object to certain processing, including direct marketing.
Request portability of personal data where applicable.
Withdraw consent at any time where processing is based on consent.
Where applicable, request safeguards in relation to significant decisions based solely on automated processing.
Lodge a complaint with a competent data-protection authority. In Spain, the supervisory authority is the Agencia Española de Protección de Datos (AEPD), www.aepd.es.
To exercise your rights, contact help@wouldyouever.co. We may need to verify your identity before completing a request.
13. Data Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
14. Children's Privacy
Our website is not directed at children. We do not knowingly collect personal data from children in circumstances where parental or guardian consent is required by applicable law.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements. The latest version will be posted on this page with an updated effective date.
Contact
Would You Ever Brand, S.L.
NIF: B26997643
Registered office: C/ RUBEN MARICHAL LOPEZ, 16, 38004 Santa Cruz de Tenerife, Spain
Mercantile Registry of Santa Cruz de Tenerife: Section 8, Sheet TF 77067, Entry 1
Email: help@wouldyouever.co